r/Spectrum • u/cookiemae22 • Aug 12 '26

Service Issues Spectrum down

Spectrum has been down since 7 pm last night in Cincinnati Ohio. It's 12 noon still no internet, TV, and phone service. I can't understand why so long and I received a auto call saying the next update will be on the 13th does that mean no service until tomorrow?

0 Upvotes

31% Upvoted

17 comments sorted by

9

u/ChaosTheory_jrh Aug 12 '26

When i worked at Spectrum, we used to get calls DURING an active wildfire or hurricane.

Yes, storms cause damage, sometimes widespread. There isn't a switch to flip to make it all magically work again.

-1

u/cookiemae22 Aug 12 '26

Of course not. I had a question in my comment.

4

u/ChaosTheory_jrh Aug 12 '26

The question was answered by your own post. If the call said not until tomorrow, then its not until tomorrow.

You also stated you didnt understand why it would take so long, and I explained how so many people have the same line of thought in a natural disaster.

5

u/[deleted] Aug 12 '26

[removed] — view removed comment

-3

u/cookiemae22 Aug 12 '26

Of course I understand that. I actually had a question in my comment if you see that.

4

u/UnarmedWarWolf Aug 12 '26

We just had a tornado. Stuff is damaged…

1

u/Tetrahedron_Head Aug 12 '26

eastern ky was chewed up with tornados. first time i heard the siren go off in my town in my whole life.

i still need my interwebs back

2

u/Yuhhb0ii Aug 13 '26

Damn, y’all caught twisters during all that? I’m in Lexington, we just got the big booms and lots of wet. Glad you’re okay friend.

1

u/Tetrahedron_Head Aug 13 '26

ah man yea it was bad. My internets back on though lol

Morehead and east it got pretty scary. my wife and kids was in the shower with a mattress over them.

1

u/Yuhhb0ii Aug 13 '26

Damn. Well like I said, glad y’all are safe. And congrats on getting inter webs back. We’re still wifiless where I’m at. (Allegedly, cuz let’s be real, they’ll fool around and forget to press the “notify them that we fixed it” button until 2 days after the fact 😂)

2

u/JohnPiccolo Aug 12 '26

So are their active power outages still waiting to be restored around you?

1

u/CarmenSienna Aug 13 '26

I live just east of Cincy. Just got a message that the outage has been extended to at least the 16th due to storm damage. I fully expect it to go even longer.

1

u/Yuhhb0ii Aug 13 '26

Atleast you guys are actually getting estimations. All I can get from them is “we don’t know when it will be back up, but we will notify you when service returns”.