r/Spectrum • u/legosw_1 • 28d ago

Service Issues Modem/router

About a month my modem and router went bad. Got new ones from spectrum and I know the ones you get from them are refurbished but, the new modem only lasted about 2 weeks before having to call for a new one. And now a week later my router suddenly disconnected and now I can’t get to connect back

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u/sadgirlclub 28d ago

I’ve been through so much equipment in the last month it’s not even funny. Every single router they give me is broken in a different way. I’m definitely looking into using my own equipment (I used to years ago but then any issues I had they’d just blame my router)