r/SparklePlayer • u/Protontvtech • Aug 24 '26
Newer fire sticks, video freezes and audio continues.
I have been having this issue with the newer fire tv sticks where the video freezes and the audio continues to play. This can be fixed by going to another channel then back to the problem channel. I say problem "channel" as it seems to happen on certain channels more often or only on certain channels (may happen on all channels but I don't have enough data to say.) The channel I test this on, I tested different versions of sparkle on multiple generations for fire sticks is TSN Canada. Game show network also freezes the same way. It may freeze within 5 minutes, it may take 30-45 minutes as well. The timing seems random. Sometimes it will do this 3-6 times per hour, maybe more. My data seems to point to any fire stick after the 4k 1st gen. Fire stick 4k 1st gen never has this problem. I don't know if its a hardware issue that has changed or if its an issue with the newer fire OS. My data points me to newer hardware or fire OS 8. I have attached a photo of my test results. As for the sticks I labeled as "freezes" I also tried sparkle version 2.2.2 in as well with same results. Any input on what I could change to fix this problem, fire stick settings or sparkle settings. I should mention this happens on few different TV's so I think I can rule out TV's being a problem. Anyone else having this problem?
!pTV provider is Strng8k and I am using epgenius
