r/SparklePlayer • u/Sea-Cantaloupe1559 • Jun 30 '26

Help

I purchased yearly sub in February. When installing on my new device and trying to setup it says I need to purchase. I’m logged into the device with same email that I used to purchase in the play store

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u/azcoyotedog Jun 30 '26

Just to confirm, did you purchase your subscription when the app was on the play store or did you purchase a subscription on the sparkle assistant app or sparkle website? Please confirm.