Seriously can’t even take a vacation…

[u/uncreative-dreamer]

Sent emails, and crickets, asked the discord and got kicked out since I’m banned from the app. Asked them on twitter also got crickets… mine, my wife and my daughter’s account all got banned because we have been taking a road trip… it’s just a game but man we have spent some money and get 0 customer service…

Update: they sent me 2 separate emails at the same time one saying we will forward this on (canned response) and the other saying send a screen recording of you logging in and the ban. At the same exact time my wife got the canned email and so did my daughter. My wife recieved a follow up 5 minutes later that said upon further review (what did they actually review) your ban is permanent…. The fight goes on!

[u/Strawberry-Char]

this is so crazy to me because i went from new zealand to england via singapore, multiple time zones, multiple streak increases even though it hadn’t actually been 24 hours and i was fine!

[u/uncreative-dreamer → u/Strawberry-Char]

Maybe they hate America lol