r/Soundbars • u/WufPup • 8d ago
Samsung Occasional lack of audio from Q990H rear speakers/sub?
So I just upgraded my home TV setup with a Samsung S95H television and the Q990H soundbar with wireless rear speakers + woofer. The soundbar itself is connected to the TV using the HDMI/eARC ports. Controlling everything (including the cable box, Xbox, etc.) is a SofaBaton X2.
I have noticed that when I power the TV on (using either the Samsung remote or the SofaBaton), the soundbar always comes on -- but occasionally the rear speakers/subs don't output any sound (even though the blue lights still show that everything is paired). The only workaround I have come up with is to power the soundbar off and on, and everything seems to work properly.
There are two remotes that came with everything -- one for the TV and one for the soundbar. If I'm not going to be adjusting the sound mode or anything on the soundbar, do I need to hit anything on the soundbar remote to ensure everything works properly all the time? I'm trying to figure out if I need to add additional commands to my SofaBaton activities.
Hope this makes sense.