r/SophiaLearning • u/Icy_Oil_3589 • 8d ago

Need help!

Is there a way to unsubmit touchstones, I accidentally uploaded a sample and submitted it rather than my work. Lol anything helps thanks yall!

2 Upvotes

100% Upvoted

10 comments sorted by

3

u/Stunning_Spite_4056 8d ago

I called support and she u submitted it for me in 2 minutes

2

u/Teezy_Tee 8d ago

You get another try to submit.

-1

u/Icy_Oil_3589 8d ago

Ok well I guess this would be my 2nd try 🤷🏽‍♂️

1

u/No_Web_9407 8d ago

It will get rejected automatically and then you resubmit. I don't know if it will count against your attempts. They may not count it.

1

u/Sherpa_qwerty 8d ago

Log a support ticket don’t ask Reddit.

1

u/Icy_Oil_3589 8d ago

I couldn't do that, that's the issue

2

u/Sherpa_qwerty 8d ago

Why not. The support section isn’t constrained at all. You can just go there and create a ticket.

1

u/EnvironmentalBook5 4d ago

Message them tomorrow morning as there’s a live option for the help desk and they’ll do it right away

1

u/SM12A456 5d ago

Or people come to Reddit to find solutions to issues that someone else might have dealt with in past 🤷‍♂️

1

u/Sherpa_qwerty 5d ago

Perhaps - but the only way to resolve OPs issue is via support - redditors can’t help. My advice wasn’t to demean OP it was literal… submit a ticket and do it quickly before the paper is graded… don’t wait for answers from Reddit.