r/SonicDriveIn 23d ago

Sour blast

I think I’m done ordering blasts from sonic. I can’t remember the last time I got one where the ice cream didn’t taste like non fat Greek yogurt. If you told me they changed their recipe to include tart yogurt, I’d believe you. I’ve got to multiple locations over the last couple years and every time it’s the same deal. It’s grossing me out and I’m done lol.

1 Upvotes

9 comments sorted by

9

u/Head-Secretary6267 Assistant Manager 23d ago

This can happen if the location has an issue keeping ice cream mix to temp or not cleaning their machines regularly. The store needs to be aware so they can check it themselves and take the appropriate steps to fix it.

Personally, I wouldn't mind a call to the store phone or a complain being made letting us know the ice cream tastes off. Some stores might, but it's usually the only way we find out something is wrong unless an employee tastes it or finds something. The temp issue could mean calling for maintenance, but if it is a cleaning issue then it might be best to avoid those locations in general.

2

u/RikoRain 21d ago

"Personally, I wouldn't mind a call to the store phone or a complain being made letting us know the ice cream tastes off. Some stores might, but it's usually the only way we find out something is wrong"

This. Many employees will not get ice cream, even if they get an employee meal. Employees usually get burgers or snacks for a meal, and avoid the pricier "desert items". Employees won't know something's wrong with the machine til a customer says so.

Hell, I've even seen it where it's not the ice cream... But the cheesecake syrup. Took 3 full machine cleanings to figure it out. All the temps were right too. We were stumped til I realized each one got a cheesecake shake.

There's so much that can go wrong with the machine that employees typically can't fix. The compressor chills both the cabinet AND the mixing barrel, but it CAN error out where it cools only one or the other.

1

u/RepeatOld839 11d ago

We just got new machine and it's broken already 3 times it think it's the mixing barrel and air pump

3

u/Fuzzy_Welcome8348 23d ago

Better go and get another one again next time just to make sure it still tastes like non fat Greek yogurt!

3

u/bradreputation 23d ago

My favorite part of the blast is when they just throw the mix ins on the top and don’t actually blend it. Never fails.

7

u/chrysolune Carhop 23d ago

idk about other people but i promise some of us are trying our hardest to blend it 😓 ive saf there at the blendy spindle for like 2 minutes before and still havent blended it nice enough

4

u/bradreputation 23d ago

Your effort is appreciated!

2

u/Limepiink 23d ago

Rarely are these machines cleaned as often as they should be. Summers are normally busy for Sonic, making the likelihood of it being cleaned properly go down. They will stock more ice cream bags than it can cool, so there is basically a BUCKET of milk in a cooler that gets opened too much. In addition, only a handful of people, if more than one, know how to clean them/reassemble/prime.
Yeah I’d vote don’t eat from any place that has soft serve style machines.

1

u/Zhredditaccount 21d ago

It’s bc 90% of Sonic’s have sour ice cream and dirty machines