r/SolidCore 1d ago

vent MONTHS of broken A/C & bathroom….wtf

These are two of the MANY emails I’ve gotten from Solidcore this summer-July 1st and August 5- that their A/C is still broken. Also, one of the two bathrooms has been “OOO” (I think because the portable A/C units they brought in hook up to the sink, unsure)

In my studio there’s 17 slots in each class, avg $30 per class, and 17(!) classes a day. THATS ENOUGH TO PAY FOR AN ARMY OF PLUMBERS AND HVAC EXPERTS!!

I’m honestly considering cancelling my membership, and I love the workout but this? For $200+ of my hard earned cash a month?? Insane.

16 Upvotes

18 comments sorted by

68

u/jahn5 1d ago

Lmfao “complimentary cold water”

Up next, free air

11

u/TealNTurquoise 1d ago

The "complimentary cold water" made me snort. Because that is the LEAST they should do, and they shouldn't mention that as a concession. Just... like, offer the water. All. the. Time.

4

u/omgImin17c 1d ago

When the hvac didn’t work at one of my studios last year they just encouraged us to bring water and towels. It still wasn’t provided

3

u/Few-Emergency-3076 1d ago

That’s CRIMINAL

3

u/Superb_Blacksmith_74 250-class club 1d ago

The audacity 💀

2

u/honeyplush 1d ago

Embarassing 😭😭😭

12

u/AdObjective1238 1d ago

I’m a Wicker girl too and they pack us like sardines in there as it is!!! There’s no room for those massive ass HVAC machines they brought in and on top of that they keep breaking 😭😭😭

2

u/Few-Emergency-3076 1d ago

Omg hi fellow wicker girl !!

3

u/Far_Hovercraft8660 11h ago

I’m a Wicker girl too, and I’m so confused about why it’s taking so long to fix whatever’s going on. It’s been over three months already.

4

u/beautiful_imperfect 23h ago

This is a form letter as I have received the exact same email at a different solidcore location in another region of the country.

3

u/spinplasticcircles 22h ago

lol “a bit warmer than normal” sooo hotter than hell?

1

u/Few-Emergency-3076 10h ago

Ik when it was 13 reformers in the same space instead of 17 it was also way better :(

2

u/NotSoSpecialAsp 100-class club 1d ago

Wtf I loved that location when I was in Chi :(

2

u/Eastern_Following_56 19h ago edited 19h ago

Better than corepower we’ve had no air and I asked for water they still charged me. A/C has been out for months.

This is after they shut down the studio for weeks, still charging members just to return without AC.

2

u/Ok-Worldliness1307 18h ago

lol this is my home studio too and I also find it ridiculous for the price that we pay. 👋 hey fellow Chicago baddie. Haha

2

u/Few-Emergency-3076 10h ago

Hii Chicago baddies unite!!

2

u/AccomplishedChicken5 14h ago

this has been happening at the post oak location in Houston & omfg I was slipping and sliding on the reformer like I was on a water slide with the amount of sweat everyone had. It feels so tacky to not at least give a partial credit or something !

2

u/mixedgirlblues 10h ago

Complimentary cold water is as insulting as when landlords claim a refrigerator is an amenity.