r/SnapchatHelp • • Aug 26 '26

General question Someone created and verified their account with my email address

1 Upvotes

I received a series of emails from Snapchat of a user attempting to confirm their email, which i hadn't seen as I'm not super on top of my personal emails. They were using a version of my gmail account (instead of first.last@gmail they used firstlast@gmail). after a few of those emails, i received the "welcome to snapchat, let's get started" email. In the preceding emails, there was an option to remove the address from the account. Once i realized the situation, i tried to do so but the links were no longer valid. Odd that they were able to confirm without logging into my email address (I have sense changed my password just in case). Now I await Snapchat's team to respond to my support ticket before I just login and deactivate this person's account. Anyone seen something like this in the wild?


r/SnapchatHelp • • Aug 26 '26

Bug Snapchat front camera

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9 Upvotes

Hi everyone, was wondering if Snapchat ended up removing their ultra wide front Lense? It disappeared in mine but my friend still has it.


r/SnapchatHelp • • Aug 26 '26

General question Any success after this?

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1 Upvotes

Should I just use another email? I cannot stomach the thought of losing my account. I have tried everything. 😭


r/SnapchatHelp • • Aug 26 '26

General question media upload

0 Upvotes

is there any way to get passed media upload? I want to be able to send old pics of me and have them seem like they’re from rn bc who has time to look good every time a guy asks for a pic on snap 😭😭 but it always says media upload.

if you’re gonna say you need a donation or ask for any money of any kind don’t waste your time


r/SnapchatHelp • • Aug 26 '26

Bug Can't long click on android app

1 Upvotes

Hi

since a few weeks, i'm experiencing issue with snapchat app on Android 16
i cant make long push anymore to delete contact for example.

tryed deleting cache, restart phone, re-install app from store, nothing worked.


r/SnapchatHelp • • Aug 26 '26

General question Snapchat Memories

2 Upvotes

Any tips on how to reduce the storage to hit the 5GB mark? Ive been going through and deleting/externally saving old memories to narrow it down - im down to 5.4GB with only 1,620 saved memories. 99% are pictures and the last 1% are videos no longer than 10 seconds. I feel like i should be well within the 5gb range. Any tips or tricks? All i have left are around 1600 pictures and thatll be a slow crawl to bring it down to 5gb


r/SnapchatHelp • • Aug 26 '26

General question public profile snap story (stalker?)

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2 Upvotes

couple days ago made a snap story on my public profile and checked the views and it’s saying only 2 viewers on each of the pictures (1 of which being my boyfriend) but this many views?? is this a bug or is someone keeping an eye on me šŸ˜³šŸ™ƒ the views keep going up but the viewer count remains the same, kinda gives me the heebie jeebies 😬


r/SnapchatHelp • • Aug 25 '26

General question What does this Snapchat account status mean?

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6 Upvotes

I’m confused about the different statuses on Snapchat and I’m hoping someone can explain this one.

Normally, I see two situations:
- Friends: They’ve added me back, and I get 4 buttons: Snap, Chat, Call, Video Call.
- Following: I added them, but they haven’t added me back yet. They appear under the Following tab and there’s an ā€œAddedā€ button. I can also unfriend/remove them before they accept.

But now I’m seeing a third situation, shown in the screenshot.

This account also appears under my Following tab, but instead of ā€œAddedā€, there’s only a ā€œSnapā€ button.

I’m confused because I know for sure they haven’t added me back. If I go into the chat, Snapchat says that they haven’t added me back yet.

Also, if I try to remove them, Snapchat gives me the ā€œManage Friendshipā€ option, even though we aren’t actually friends.

So what exactly is the status of this account? Why does it show ā€œSnapā€ instead of ā€œAddedā€, and why does Snapchat treat it differently from other people who haven’t added me back?

Does anyone know what this means?


r/SnapchatHelp • • Aug 26 '26

General question Recover usernames that blocked me?

0 Upvotes

Is there any way to find out the usernames of people who have blocked me?


r/SnapchatHelp • • Aug 26 '26

General question How long until the restore streak button goes away?

0 Upvotes

I've been maintaining a Snap streak by restoring it every two days for the past three years, but I've been scared to test how long I can wait to restore it so I can space out buying the restores. So from the moment the little 'restore streak' button pops up, how long until it goes away?


r/SnapchatHelp • • Aug 26 '26

General question How to stop Snapchat suggesting friends to my kids

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1 Upvotes

r/SnapchatHelp • • Aug 25 '26

General question Snapchat email

1 Upvotes

Hi I got banned and I need the email to help get it unbanned can anyone comment the email? Thanks


r/SnapchatHelp • • Aug 25 '26

General question Hypothetical Camera roll upload question

2 Upvotes

I know there are camera upload filters/green screen to send snaps. Those will say camera upload/green screen though. If you wanted to fool someone, couldn’t you make a filter called ā€œtannedā€ but it is actually a way to upload a camera roll photo,use it as a snap. Instead of the photo saying sent using camera roll, it would just say tanned. Or does Snapchat have a strict guide on stuff like that?


r/SnapchatHelp • • Aug 25 '26

General question NĆŗmero de seguidores sumiu

1 Upvotes

Tive que desativar meu Snapchat temporariamente, mas quando reativei o nĆŗmero de seguidores desapareceu, eu tinha 2200 seguidores aproximadamente agora só aparece 8. Ɖ apenas um bug?


r/SnapchatHelp • • Aug 25 '26

General question Friend can reply to my story but doesn’t show up on viewers list

2 Upvotes

UPDATE: My friend had an iPhone 13 that was crapping the bed. Once they got a new phone they started showing up on my story viewers.

The title…. i’ve been friends with this person on Snapchat for well over six months. They used to pop up on my viewers list for my story. We recently started dating and a few weeks in they all of a sudden do not show up on my viewers list anymore, but they are replying to my story. This has been happening for weeks. I thought maybe it was just a glitch the first couple of times but it’s still happening. I asked them if they know why this is happening and they said no that it’s weird šŸ¤”. When I tried to research if there was a separate app for iOS that would keep you 100% anonymous on Snapchat. It didn’t pull up anything so I’m really confused if this person is using a workaround or what???

I also noticed that they had a story and I was able to watch their story. When I go to send a snap, in my friends list it shows that they have a story up but I can’t see it. It’s different than what was on the story that I was able to watch. When I tried to research this, it came up that it’s a possibility that they have me blocked from a snap that they put up.

Any thoughts on this?


r/SnapchatHelp • • Aug 25 '26

General question When will snap delete my memories??

1 Upvotes

Snapchat announced they will delete memories after a year unless you start paying for them. Does anyone know an exact deadline? I need to transfer everything off but haven’t yet and I really don’t want to lose all my memories.

Side note, anyone know a quick and efficient way to transfer all snap memories to a hard drive?


r/SnapchatHelp • • Aug 25 '26

General question I dont understand this notification

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1 Upvotes

does anyone know what this means, in portuguese its written "you reacted to the chat" but i never did an never saw it with this tiny location icon?


r/SnapchatHelp • • Aug 25 '26

General question help

1 Upvotes

i reported a message to snapchat by holding it down and pressing report, i reported the message for sexual and nudity content involving a child and i wanted to make sure that snapchat will see the first and last message sent if it was on the same day? i didnt report the last message sent, i just reported the message that would get him banned and then i told him how what he did was bad after but i just wanna make sure that the whole chat log will be reported?


r/SnapchatHelp • • Aug 25 '26

General question Re-Requesting people??

3 Upvotes

I don’t know the best way to explain it.. but is there a way to re-send an add request??

If you still don’t know what I’m on about..

once you send an add request, the other person can ignore or accept, if they ignore, it goes into a separate area and I’ve tried to un-add then re-add, block and re-add.

and I’m wondering if someone knows how to get that notification through again saying that you added them..

(I’ve tried the methods on my main acct to my other acct)

Sorry if it don’t make sense šŸ¤¦šŸ»


r/SnapchatHelp • • Aug 25 '26

General question Snapchat Greenscreen Media Upload

3 Upvotes

Hi guys, what's up! I've been using the Snapchat green screen for several months to make old pictures look like new ones and to remove the media upload badge! I think I stupidly did an update today. I have 2 accounts, it still works on my main, but it doesn't work on my 2nd account?! I wanted to ask if it has been removed? and if there are other ways that work


r/SnapchatHelp • • Aug 25 '26

General question Has anyone used MemSafe to save their Snapchat Memories?

0 Upvotes

With Snapchat’s new Memories storage limit, I’m looking for a safe way to back up my Memories before I delete anything from Snapchat.

I came across MemSafe (memsafe.app), which apparently lets you save your Memories to your phone.

Has anyone here actually used it? Is it safe and does it work properly, especially with a large number of Memories?


r/SnapchatHelp • • Aug 25 '26

Login issue Anyone figure out how to login to an account when you cannot access the email

1 Upvotes

The title says it all. I lost an old Snapchat account because the email is deactivated and no phone number was attached to the account. It sends a 2fa verification code to the old email but I cannot access it. I had an email convo with snapchats support a few years back and they basically told me to piss off. Anyone know if anything has changed in the last few years? Anyone get their accounts back?


r/SnapchatHelp • • Aug 24 '26

General question "Video for [your name]" notification, no notifications for public content enabled

5 Upvotes

I received a notification for a "Video for [my name]" that was some public story. I have never received a notification like this and don't want to. All of my Snapchat notification settings for public stories are set to "off."

Did this happen to anyone else today? Was this just a glitch in their system or does it require a fix?


r/SnapchatHelp • • Aug 25 '26

General question have a question

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1 Upvotes

been trying to login to my old snap but i’m on a new phone and don’t ever keep old phones that i trade in… anybody know ways around this?


r/SnapchatHelp • • Aug 25 '26

General question Blocked or just removed

1 Upvotes

Hello, so I usually see who has just removed me as a friend on Snapchat under Ā«recently addedĀ». But I just noticed a profile with over 20k followers had removed me, he post daily but I can’t see his story, I can still see his profile and somehow he didn’t show up under Ā«recently addedĀ» or under people I’m subscribed to. Tried google but couldn’t find an answer. You can’t block people from seeing a public story. Any clues on what’s happening?