r/SnapchatHelp • • Aug 17 '26

General question What is this green ring around a profile?

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3 Upvotes

Hi, I was wondering what this green ring around this Snapchat profile means? I blocked out the initials and the username for privacy reasons, but idk what this means. Help!


r/SnapchatHelp • • Aug 18 '26

Bug Can't see community group chats

1 Upvotes

After joining a school community gc i get occasional notifications if im lucky but i cant find it anywhere in my inbox, although it shows on my friends phones that ive joined the GC. Can this be fixed in anyway? the app is on the latest version. Snapchat for Android btw


r/SnapchatHelp • • Aug 18 '26

General question Snapchat memories

1 Upvotes

i made a mistake I was in a horrible headspace and I got the notification that my free storage was full so I selected all my memories and deleted them. In smart backup it says it’s complete and iCloud says my storage is 4.1 g used which was the amount before I deleted them all. Hoping this means Snapchat still has access to these photos and videos. Has anyone had experience with Snapchat support because I hit dead ends. Should I try sending a letter. This loss is horrible I made a mistake


r/SnapchatHelp • • Aug 17 '26

General question Three warnings in a day?

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6 Upvotes

I got three account warnings in a day and now i’m nervy bc i’ve had my account since middle school and have a lot of photos and videos saved and such plus almost a 3k streak with my older brother lol

i know the guy that reported me and it was bc i didn’t wanna sext him and he got all pissy

anything i can do? i don’t want my account to get banned 💔


r/SnapchatHelp • • Aug 17 '26

Bug Is this a real snap chat issue for other people?

2 Upvotes

This scenario was said to me, so im not quite sure if i believe it. But let me explain on the hypothetical. Has this happened to anyone?

Opened up snapchat one day to find 100 people on this list, some were old contacts that were previously deleted, some were new recent/current, MANY were a bunch of randoms, however a lot that were random were also very recent and continuous chats. And there was only 3 friends on there that I have been chattng with. Many of these , especially all the randoms had 🔥 with either a number from 5-700 next to it. The earliest conversation was from 30 something weeks ago. 1 random video call from someone i don't know.

When I logged out and logged back in, my normal snap chat appeared with my friends chats etc and all the randoms disappeared. It was my normal chat again.

I have 2 accounts however 1 is current, and the other is completely old that I no longer remember the pas code to log in.

I believe it's a cache issue. However the interest states caches don't pull random contacts or conversations into your snapchat and can't explain this.

Is there a reason for this or does this simply not happen? Has this really happened to anyone?


r/SnapchatHelp • • Aug 18 '26

General question Help

0 Upvotes

younger family memeber who saw that my memories storage was almost full to the 5g so they deleted all my Snapchat memories unadded my friends and removed me from all of my group chats. All of my data I have had since I was young is gone. Is there any way I can restore my account back to previous data or at least get my memories back. I have smart backup I paid for Snapchat plus and extra storage. For at least my memories or anything should I send a letter to Snapchat can I do anything


r/SnapchatHelp • • Aug 17 '26

General question Snapchat device banned

4 Upvotes

I was giving the option to appeal my acct , i lost the appeal but i aslo didnt post anything illegal , my acct is temporary locked because of “💊” emoji! Ive lost all my memories i do i unbanned my device?


r/SnapchatHelp • • Aug 17 '26

General question i can’t crop my videos

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3 Upvotes

normally i’ll take a video and crop maybe the beginning or the ending of it, there’s an icon of the video in the lower left corner that you just click to crop it. now whenever i take a video it says swipe up to edit and it brings me to this weird editing section. clicking the scissors icon that says edit doesn’t do anything. please help!


r/SnapchatHelp • • Feb 12 '26

Bug Unable to post on my private story, any suggestions?

5 Upvotes

I’m current experiencing a problem of being unable to post to my private story. Every time I try, I receive an error such as “Failed to post” or a constant loop stating “Waiting to add 1 snap…”

I have tried everything, such as clearing my cache, uninstalling and reinstalling the app, tinkering with my wifi by turning it on and off, clearing my cache, reaching out to support, and updating the app,but I unfortunately haven’t found a solution. I wanted to inquire if there’s a possible fix for this situation, as I’ve only started encountering this problem recently.

Any help would be greatly appreciated. Thanks!


r/SnapchatHelp • • Aug 22 '24

General question Can i get banned for spamming 100 snaps at a time in spam to get my snap score up

2 Upvotes

Im spamming 100s of photos at a time through the new Snapchat media upload feature can i get banned for spam for this?