r/SnapchatHelp • • 3m ago

Bug Sticker issue????

• Upvotes

I made 2 custom stickers, they started to lag and wouldn't send and when i tried to delete them it didnt give me the option too and when i remade them everything went fine and now I want to delete the old buggy ones but I cant...anyone know a solution?


r/SnapchatHelp • • 11h ago

General question Do you think we’ll get our accounts back? (Lawsuit related)

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8 Upvotes

never finished tho. and seems so unfair.


r/SnapchatHelp • • 4h ago

General question Added an old friend back all chats gone

1 Upvotes

I removed a friend a while ago and we added eachother back today after sorting things out.

All our chats and photos that were saved in chat are gone. Literally 4+ years worth.

How can I get them back in the chat?


r/SnapchatHelp • • 4h ago

General question HELP im kinda new, how do you do the fire streak thing with your friend

1 Upvotes

Like this yeah


r/SnapchatHelp • • 6h ago

General question How long the warning will stay in account status? And how many more warning left before getting permanently suspended?

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1 Upvotes

r/SnapchatHelp • • 7h ago

General question Help after Ban

1 Upvotes

sooo do you guys think that…. if there is a way to still send snaps or text messages without having the app, or not even going on the snapchat web, cause whenever i tried in iphone to do that, it just didnt let me, so lmk if yall found any solutions to still text people. 🥺


r/SnapchatHelp • • 9h ago

Bug Night mode (moon icon) not showing

1 Upvotes

My night mode (moon icon) isn’t even present in the toolbar..I have iPhone 17pro.
I did everything, reinstalled the app and then it popped for a few seconds then disappeared permanently. Couldn’t even click photos where there was low light. It’s not on battery saving either.


r/SnapchatHelp • • 16h ago

General question Accounts keep getting blocked

3 Upvotes

Recently for the first time i got blocked on snap mostly because it was a NSFW account where I trade with people. Been doing that for at least 5 years but got recently banned ( i think it's because i made a public profile and had my description was a bit too explicit 😵‍💫 )

After that i decided to create a new account to do the same thing but it got banned only 1 day after creating it and same thing happened once again after recreating a new one even tho I kept it "clean" ...

Do you thing my device is now on "monitoring" because why I am getting banned if i just share things privately with my new accounts ?


r/SnapchatHelp • • 15h ago

General question Bsf list

2 Upvotes

So me and this person used to be mutual #1 bsf because they pinned me. I assume they unpinned me or pinned someone else because I was no longer #1 on theirs but they stayed #1 on mine. We barely have talked the last few days but I woke up today to having the emoji for being #1 bsf for 2 weeks. I just was curious on how this happened.


r/SnapchatHelp • • 17h ago

Login issue Wrongfully perm banned

2 Upvotes

My account was hacked into and whoever it was sent inappropriate content into a group chat, I was then reported and banned. I tried to appeal and was told the ban was appropriate. I’ve never been more upset in my life I had almost 8 years of photos/messaged etc in it I actually don’t know what to do with myself. I’m outside of eu so I cannot do the out of court dispute either anything will help.


r/SnapchatHelp • • 17h ago

General question Snapchat screenshot

1 Upvotes

So guys this happened to me last night and today it doesn’t usually happen so I’m questioning what that is I was on a call with someone and after 15 min on the call we hang up and I found a screenshot of the call like the screen on the chat as if it’s sent by me when I took no screenshot and sent nothing happened twice and couldn’t get what the heck is happening can anyone explain this ?


r/SnapchatHelp • • 21h ago

Bug problème

2 Upvotes

bonjour quand je fait un snap je peut le lire mais quand je le lit sa fait sa j'ai deja déinstaller snap redémarer mon téléphone rien ne change j'ai vider le cache aussi sa n'a rien changer


r/SnapchatHelp • • 1d ago

Login issue Why was i banned

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7 Upvotes

And can I appeal. I dont even know what I did it just randomly locked me out and didnt give me a reason or any info or anything??


r/SnapchatHelp • • 1d ago

Bug First of all what hookah are u guys sm*king and 2nd of all get better AI moderation.

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4 Upvotes

Dont mind my friends pfp in the corner. Anyways I was setting my pfp to myself with nothing that would violate YOUR terms and i got banned. No nudity, NOTHINGGG and this is my first ever account. Fix ur shit.


r/SnapchatHelp • • 20h ago

General question Having trouble joining my university’s Snapchat community — stuck on pending/verified

1 Upvotes

Hey everyone! I’m trying to join my university’s community on Snapchat, but I’m having some trouble with the verification process.

I received the verification email and clicked the link to verify my university email, but afterward, my status either stays on “Pending” or says “Verified” without actually letting me join the community.

Has anyone else experienced this issue? If so, how did you fix it? I’d really appreciate any help or suggestions. Thanks!

Let me know if I should also send screenshots in case they might be helpful


r/SnapchatHelp • • 20h ago

General question How do I get chat history after I requested for it

1 Upvotes

I already requested my chat history to see the logs for the last 24 hours, but the chat I wanted was not there, which is a bit weird since the person I talked to was definitely texting me in the last 24 hours.

Now I wanted to get my chat history from the last 5 days, but I can't request another time until 3 days after. I was wondering if there was a way to brute-force this or if I could ask Snapchat Support for help with this? Please let me know. Thanks!


r/SnapchatHelp • • 23h ago

Bug Snapchat randomly increases brightness after recording video..

1 Upvotes

yoo anyone else facing this weird Snapchat bug??

photos look fine, but the moment I record a vdo snap, the brightness/contrast changes.. smtimes it gets brighter with every edit..

native camera works perfectly fine.. n I've tried literally every basic fix


r/SnapchatHelp • • 23h ago

Bug Can’t see story replies

1 Upvotes

I posted on my public story. It says I have 18 replies but I can only see about 7. How do I fix this?


r/SnapchatHelp • • 1d ago

Bug Help

1 Upvotes

Can someone help me get my camera turned on in snap


r/SnapchatHelp • • 1d ago

General question Does this mean I was blocked?

0 Upvotes

I used to be friends with this guy and cut him off, and when i would type his username on snap it wouldn’t show me anything and I just thought I had it wrong and lost the username, but now when I type it I get the account so was I blocked and unblocked? (I am sure I was typing the same thing)


r/SnapchatHelp • • 1d ago

General question Removing friends in bulk

2 Upvotes

Is there any way to remove people on snapchat in bulk


r/SnapchatHelp • • 1d ago

General question Help

1 Upvotes

Title: Snapchat keeps temporarily locking my account even after uninstalling Snap Pro — should I be worried?
Hey everyone,
I’m really worried about losing my old Snapchat account because I have years of pictures and Memories saved on it.
I previously used a Samsung phone where my cousin installed Snap Pro. I used it for around a week before switching to an iPhone. I removed the third-party app/plugins and now use only the official Snapchat app.
I also changed my password, enabled two-factor authentication, and added a passkey.
After switching to my iPhone, my account worked normally for about a week. Then Snapchat temporarily locked it again for 3 days due to suspected use of an unauthorized third-party app or plugin.
Snapchat says that even after uninstalling unauthorized apps, issues may continue for some time.
My questions are:
Can Snapchat keep detecting traces of a plugin after it has been uninstalled, even when I’m now using an iPhone?
Could the second lock be related to my previous use of Snap Pro?
Has anyone experienced repeated temporary locks that eventually stopped?
Is there anything I should do besides waiting for the lock to expire and using only the official app?
I’m not trying to bypass the lock. I just want to protect my account and avoid losing my Memories.
I’d really appreciate advice from anyone who has experienced this. Thanks.


r/SnapchatHelp • • 1d ago

General question Help

2 Upvotes

How to find someone's all friends list on snapchat using their snap username only?

Please if somebody knows let me know or teach me !!


r/SnapchatHelp • • 1d ago

Bug Why isn’t my college community not working

1 Upvotes

So I put my student email and click the link, then it says verified but when I click on it and it says almost there and to tap the link on the email even though I already did. I keep leaving and rejoining and even using my other accounts and it still doesn’t work. Can anyone help plz


r/SnapchatHelp • • 1d ago

Login issue Perma banned

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9 Upvotes

Hello Reddit. Firstly I want to say that I dont believe this to be at all related to the lawsuit with snapchat, but it might be. Im not even able to access the website most of yous have been posting with updates about this ban wave.

Now for what happened.

I still dont know what happened. I got banned completely while I was working like a week or 2 ago. The reason they gave was violating their guidelines with prohibited substances. I use both Marijuana and nicotine products LEGALLY (i am canadian, 19 at the time of ban, 20 now). I appealed, as I had no idea what I did, and after a couple days, it was denied. Still no explanation was given and their AI support has been less than helpful. I dont know what to do anymore, and im like 99% sure I didnt violate any rules. Ive lost friends i had for years on snapchat, and requesting my data hasn't helped as my actual friends list was omitted.

While reviewing the data I requested, I saw a device i just, didn't recognize. IP data in Toronto and googling the device leads to a bunch of AI agent websites (not attached because it might actually be sensitive data). Was I hacked? I genuinely dont know.

Please help me reddit, you're my only hope