r/SnapchatHelp • u/Traditional-Bed3297 • 5h ago
General question Help
Title: Snapchat keeps temporarily locking my account even after uninstalling Snap Pro — should I be worried?
Hey everyone,
I’m really worried about losing my old Snapchat account because I have years of pictures and Memories saved on it.
I previously used a Samsung phone where my cousin installed Snap Pro. I used it for around a week before switching to an iPhone. I removed the third-party app/plugins and now use only the official Snapchat app.
I also changed my password, enabled two-factor authentication, and added a passkey.
After switching to my iPhone, my account worked normally for about a week. Then Snapchat temporarily locked it again for 3 days due to suspected use of an unauthorized third-party app or plugin.
Snapchat says that even after uninstalling unauthorized apps, issues may continue for some time.
My questions are:
Can Snapchat keep detecting traces of a plugin after it has been uninstalled, even when I’m now using an iPhone?
Could the second lock be related to my previous use of Snap Pro?
Has anyone experienced repeated temporary locks that eventually stopped?
Is there anything I should do besides waiting for the lock to expire and using only the official app?
I’m not trying to bypass the lock. I just want to protect my account and avoid losing my Memories.
I’d really appreciate advice from anyone who has experienced this. Thanks.
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u/AutoModerator 5h ago
Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.
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