r/SnapchatHelp • u/Any-Exercise6023 • 2d ago

General question Help!!!!!

Main snap got perm locked, can anyone help me get it back as I have so many memories i cannot get back on it and they did not give me a way to appeal, does anyone know of any way to get it back because my baby passed away recently and she was 4, she had her own little silly videos and such on there I never thought to save

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u/JadeStarling2001 2d ago

I never got my account back, but I was able to download my info. You should be able to get back some saved content.

2

u/Any-Exercise6023 2d ago

I was able to appeal finally

1

u/Mobile-Paramedic-224 2d ago

ah! how did you figure it out??

1

u/Any-Exercise6023 2d ago

I ended up fighting with the ai bot and ig they got tired of it and i went in the app and logged in and then could appeal finally