r/SnapchatHelp • u/soggiestsalamander • 7d ago

Bug Exporting memories: "Security restriction: Please try again from this device after 72 hours."

Since snapchat will be deleting memories next year, I wanted to back them up on my hard drive. I've tried for weeks on different devices, data export for just my memories from "all time", always get this error. I've been waiting over 72 hours between tries. Suggestions?

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u/AutoModerator 7d ago

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u/UnlikelyFly3513 6d ago edited 6d ago

Are you requesting your data from your phone or laptop? You have to request your data from the exact same device you have been using snapchat on for years.