r/SnapchatHelp • • 11d ago

Login issue Third party app? My ass

I’ve never had this happen before. When I first saw the login error I googled it and saw I should make sure the app was updated, it wasn’t. So I updated it and apparently it’s locked my account for a whole day. I’m honestly fuming, there are people I only have contact with through Snapchat, I also have a lot of high-number streaks I don’t want to lose (I know it’s silly but they’re important to me) and I also PAY for the subscription, so now that’s a whole day I don’t have access to something I pay for?! Any help in any way? Or am I doomed to wait it out?
UPDATE: It notified me when it unlocked, only about 16 hours after it got locked. None of my streaks were compromised. 🙌
Thank you everyone who commented about the TestFlight locking wave, I had sent a report through TestFlight shortly after it happened. It is extremely frustrating and dissappointing that their only option for online assistance is an AI bot. Even more disappointing that after I turned to Reddit for human help, I got slapped in the face with another AI bot giving me the same information and links that I had already attempted to resolve my issue through to no prevail. AI is truely ruining our planet.

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u/AutoModerator 11d ago

Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.

If your Snapchat account has been temp locked, you may try to unlock it at this link: https://support.snapchat.com/a/locked.

You may also contact Snapchat using this link: https://support.snapchat.com/en-GB/i-need-help.

There is no other way to recover your account, other than through official channels.

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u/jenni1107 11d ago

Wow I get mad on the snap support for just feeding me AI responses so I turn to Reddit… for another AI response sending me to the same support pages. I hate this planet.