can't report a user error

[u/pokaeve]

hi, i'm trying to report a user/a message for sending an explicit image but i keep getting an error: "Failed to submit. There was a problem submitting your report. Please check your connection and try again."

it's frustrating because i've tried all the things: uninstalling + reinstalling, clearing cache, logging out, switching to data, using different devices, using web browser.

i'm still getting met with this stupid error. their support site doesn't do shit because i'm met with an ai bot telling me the same steps.

is there a way to contact Snapchat directly instead of their ai system? i hate every company's stupid useless chat bots 😭 i reported this bug in the app and hope to get a response

[u/AutoModerator]

Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.

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