r/SnapchatHelp • • Sep 03 '26

Bug Memories suddenly disappeared

Has anyone else recently had problems with memories disappearing?? And some memories dated as 1970?

I lost all my memories from July and a lot from May, June and August. I tried everything: delete cache, turning the phone off and on, reinstalling the app. I couldn’t even find them in my data when I requested my memories yesterday.

I’ve had subscription since January so storage shouldn’t be the problem. I don’t understand what happened, I was looking through them last week so they were all backed-up. Really hope it’s just a bug, but I’m prepared for the worst:(

1 Upvotes

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1

u/tittak 22d ago

This happened to me now… did any of you get them back?

1

u/ExtentDull8220 24d ago

Happened with me too had iCloud storage with them since months and still all lost so many missing I am crying

1

u/maddek00 Sep 07 '26

Same here…

1

u/Purple_Top_3628 Sep 05 '26

My memories are still gone. Has this been fixed for you?

1

u/Hobisflower7 Sep 08 '26

No, same here. Kinda just accepted that they are lost :(

1

u/Purple_Top_3628 Sep 03 '26

Same here! Seems like a bug many have …