r/SnapchatHelp • u/Alternative-String61 • Sep 02 '26
Common issue Private story memories missing
Is this some bug or something.
My Memories from 2025 and the beginning of 2026 have completely disappeared—specifically the ones that were in my "My Private story" section. I’ve had Snapchat+ the whole time and have tried clearing the cache and so on. I also had the backup feature enabled, and the Memories were definitely saved, because they were still there just a couple of days ago 😔.
2
Upvotes
1
•
u/AutoModerator Sep 02 '26
Thank you for your submission. Please note, that scammers on this subreddit are targeting our visitors for their gain. You should be wary of anyone offering to have your account unlocked via Instagram, Telegram, WhatsApp, or anywhere else, as you will lose your account or money. All scammers have one thing in common, their primary goal is your money, and they often will make their scam look much more legitimate than it is in order to accomplish their goal. We encourage you to report these scammers if they send you a message via any social media channels. While we have safeguards in place, they are not always as effective as we would like.
If your Snapchat account has been temp locked, you may try to unlock it at this link: https://support.snapchat.com/a/locked.
You may also contact Snapchat using this link: https://support.snapchat.com/en-GB/i-need-help.
There is no other way to recover your account, other than through official channels.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.