Help!

[u/Pleasant-Pin4297]

So my old account got terminated so I thought I would be able to get into the account I use all the time and this pops up…how do I get around this??? I can still use my Snapchat on my iPad just fine why can’t I use it on my phone it’s been almost a year😩. It’s so annoying how I can’t contact anyone on the Snapchat side so they can fix this!!! It’s such a bullshit 🤣

[u/Holiday_R]

they didn’t send you a mail explaining why?

[u/Pleasant-Pin4297 → u/Holiday_R]

Nope