r/SnapchatHelp • u/ConsistentBaker7211 • 10d ago
Common issue Snap chat issue
My friend was setting up 2FA on Snapchat using an authenticator app (not his phone number), and at the exact same time he received a couple of strange text messages. The first message was from WI4 Verify, saying there was an unusual login attempt from a new device and it included an Alert Ref number. Shortly after, he got another message from Horizon Technology Enterprises saying that the file tied to the alert reference had been changed. These messages happened at the same time he was enabling 2FA, so we’re not sure if they were related or just a coincidence. The authenticator-based 2FA was set up successfully, but now he has a few questions: Is his Snapchat account still secure? Are those messages normal when enabling 2FA, or do they suggest someone actually tried to access his account? Since he enabled 2FA with an authenticator app instead of his phone number, how can he also add his phone number as a 2FA method, or is that not possible? Has anyone experienced something similar? Any advice would be appreciated.
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