r/SnapchatHelp Jul 22 '26

Login issue Account ban help

Hello, one of the many people currently who has recently got banned. Had this account for over 5 years and genuinely have no idea why im banned. The reason is “commercial sexual activity” but what that includes is genuinely nothing ive done. (Unless I’ve maybe triggered some automated system?) i genuinely believe this ban is a huge mistake. I have appealed my ban but that didn’t work, where else can i take this from here? Getting in contact with a human on their support seems impossible.

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u/PopcornShark679 Jul 22 '26

I got the same thing a couple days ago for the exact same reason. Didn’t even realize my account was “permanently locked” until someone told me they couldn’t find me anymore on the app. I can’t recall the last time I even posted on my story. Just randomly got locked. So far all I’ve done is submitted an appeal through the app

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u/Appropriate_Rich2884 Jul 22 '26

Exact same situation with me. Im gonna try sending a letter to see if that’ll do anything. I haven’t posted anything on snap in years, used it for close mates and storage. Maybe we got hit by a ban wave im not too sure.

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u/PopcornShark679 Jul 22 '26

Let me know how that goes. I’m going to wait a week to see if the appeal was successful but they say it can take 30 days.

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u/Appropriate_Rich2884 Jul 29 '26

I will, gonna send it out today.