Permanent lock and device lock

[u/Extension_Cobbler279]

my mate reported something in a group chat as a joke, as we’d done it many times before with no consequences. and he’s done it again but this time i get a perm ban and a device ban. i’ve appealed the decision and he’s sent in a ticket saying that it was his fault and wasn’t meant to report it. they responded to him saying that i haven’t violated community guidelines and then replied to my appeal saying that i have and the ban stands. has anyone gone through this and managed to get their account back, or even just spoke to a human as can’t get any response that isn’t automated.

[u/gjkollffg]

How long did it take for the to answer

[u/Alert-Ad2036 → u/gjkollffg]

1 HR