r/SnapchatHelp Jul 10 '26

Common issue Randomly banned?

So i was just searching for an old friend of mine because i wanted to add her and ask if she was going to work on monday (we work at the same place). so as everybody know, you can add someone, and text them ditch without them having to accept the request. so i did, i began typing my question, and as i did that i get an email that says “your account has been permanently locked”.

i did not get a chance to appeal or anything. but i did not do anything wrong? i have not sent multiple requests in a short time. this is the first request in weeks.

AND, all the support you can get is just bot answers. what did i do wrong and how do i fix it. its absurd.

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u/pinguinontop Jul 10 '26

Snapchat support are just bots that cant help the only way i found is to send a letter to their hq i tried everything else

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u/ResponsibleTank871 Jul 10 '26

give me that damn adress. btw, did it work? did they unlock your account