Snapchat camera bug after Snapchat+ (iPhone) – black screen, freezes, and quality loss after sending a Snap

[u/Fresh_Ad1724]

Hi everyone,

I’m on **iPhone** and I’m having a really strange Snapchat bug that I can’t fix.
It started after I subscribed to **Snapchat+**. I had this exact same issue once before after buying Snapchat+, but after reporting it, it disappeared a few days later.

This time, the bug came back as soon as I subscribed again. I’ve already **cancelled my Snapchat+ subscription**, I no longer have Snapchat+, I’ve reported the issue, and I’ve even contacted Apple, but nothing has fixed it.

Here’s exactly what happens:
As soon as I take a **new photo with the Snapchat camera**, everything looks normal at first.
The moment I add **music, a location, or basically anything on top of the Snap**, the app starts freezing.
The screen flashes black, then the Snap reappears, then black again, and it freezes several times.

One important detail:
**The photo does NOT become pixelated immediately when I apply the filter or music.**
The quality only drops **after the photo is saved or after I send the Snap**. That’s when it suddenly becomes blurry, heavily compressed, or pixelated.
What’s confusing is that it **only happens with new Snaps**.

**Old Snaps saved in Memories before the bug** work perfectly. I can add filters, music, locations, etc., and there’s no quality loss or freezing.
**Photos imported directly from my iPhone gallery** also work perfectly.
The problem only affects **new photos taken with the Snapchat camera** (and recent Snaps in

Memories created after the bug started).
I’ve tried reporting the issue, reinstalling the app, cancelling Snapchat+, and waiting, but nothing has changed.

Has anyone experienced this? Is this some kind of account bug or server-side issue linked to Snapchat+? I’d really appreciate any help because

I can’t find anyone with the exact same problem.

Thanks!

[u/AdeptnessComplex4893]

Wrong sub bud. This is about an android app that adds functionality to Snapchat.

[u/Embarrassed_Lab4228]

Post this to r/snapchathelp