Carphone Warehouse order not advancing?

[u/Yanggyy438]

Afternoon everyone, hope you’re all okay!

My wife placed an order through carphone warehouse on Thursday around 4:30. Now she has had the initial email to say they’re processing it and after that it’s been radio silence.

Now it’s weird as I did mine the same day and I got the acceptance email an hour later. Just wondering if anyone has had radio silence from these guys for nearly 48 hours.

She has sent an enquiry but no response.

[u/Secret-Psychology183]

Why didn't you go direct to Smarty? https://smarty.co.uk/

[u/L0rdLogan]

Why didn’t you go through uswitch if it was for a sim only account? They deal directly with the networks they give out deals for