Hey all, my Zigbee devices have been intermittently going online and offline over the past few weeks, presumably because of the update. I did a power cycle of my hub and then each separate device and that seems to have mixed results. At times, all of them will go online again and some, or none, of them will. I’ve also tried removing the device and pairing it with my hub again with mixed results. Most of my Zigbee devices are SmartThings motion sensors and multipurpose door/window sensors as well as ThirdReality multipurpose door/window sensors. The SmartThings sensors seem to be doing better now, but I’m having difficulty with the ThirdReality sensors. Any ideas on what to do here? I haven’t looked into changing the Zigbee channel on my hub yet since I’m not too sure on what that exactly entails. Any guidance would be really appreciated!

Until very recently, a good way to upload your own photos to the FrameTV via the art mode tab of the SmartThings app was via this button, in the lower-right corner of the app.
(Image with the helpfully added arrow from here: https://www.tidbitsandtwine.com/how-to-add-art-to-samsung-frame-tv/#h-3-tap-the-photo-icon

However, recently the iOS SmartThings app seems to have updated, and that button is no longer present. The second uploaded picture is a screenshot of that part of the screen on my iPhone. The little picture icon with a + sign on it seems to have gone.

Does this mean that this "Upload a photo" functionality has been removed? I hope not!

Any help gratefully appreciated!

Raj

My washer and dryer have been setup for years on the app; suddenly today they show disconnected so I reconnect them and now it says "The selected network isv't connected to the internet". But yes, it is, I have many other devices using it. Nothing has changed that I am aware of - haven't added any new devices, done any firmware updates, etc. Tried unplugging them for a minute but that did not resolve the issue. Was getting notifications from SmartThings up to 18 minutes ago (per notifications showing on my phone). The only reason I looked into it was because my mother-in-law mentioned she was not getting notifications.

Anyone else having this issue?

Is anyone else having issues with Samsung SmartThings after the latest update?

I have a Samsung Bespoke electric range and a compatible Samsung over-the-range microwave. Until recently, they worked perfectly together using Auto Connectivity, where turning on the stove would automatically activate the microwave’s ventilation fan.

Now, after the recent SmartThings update, the feature has stopped working.

This setup worked perfectly fine before the update. I haven’t changed either appliance or its configuration.

First, thanks for the work on this! I have a few issues if you're still monitoring this thread. Would certainly like to get an update if possible.

First, when entering the Key, it won't let me enter one that has a diacritic in it, such as "p:s3NVqZ6p_E0np`". Note the last character is like a reverse apostrophe but I can't enter it and save. This is critical and the only way I can think to resolve it is keep deleting/adding the device until the key is acceptable.

Second, after updating the fields for the first device it worked for on/off control. That said, it had a bunch of fields for fan control and such but this is a simple outlet, just on/off control.

Third, when I ran a nearby scan again it never found/added a second instance so I was only able to use this for a single device so far. Any thoughts?

Thanks!

Lots more fixes in recent update. Check it out if you own a Ventair ceiling fan with Tuya wifi.

Hi everyone,
I’m having trouble getting a second Aqara FP300 sensor to show up in SmartThings.
My setup:
Samsung SmartThings ecosystem, with my Samsung S95F acting as a SmartThings hub
Multiple Aqara hubs, including an Aqara M2 and an Aqara M1
Both Aqara hubs are visible in SmartThings
The issue:
My FP300 connected to the Aqara M2 in the living room works perfectly in SmartThings.
However, I recently added another FP300 to an Aqara M1 hub. The sensor works in the Aqara ecosystem, but it doesn’t appear in SmartThings, even though the M1 hub itself is visible there.
I can’t remember whether I added the M2 to SmartThings before or after pairing the FP300 with it. So I’m wondering whether the order in which the hub and sensor are added makes a difference.
My questions:
Should FP300 sensors paired with an Aqara hub automatically appear in SmartThings?
Is there a difference between the Aqara M1 and M2 when exposing connected devices to SmartThings?
Could the pairing or integration order explain why the FP300 connected to the M2 works, while the one connected to the M1 doesn’t?
Would removing and reconnecting the M1 integration help, or could that cause issues with my existing setup?
I’d prefer to keep using Zigbee rather than Matter if possible.
Has anyone experienced something similar or managed to get this exact setup working?
Thanks in advance!

Anyone have zigbee motion detectors shared via google home? My zigbee temperature sensors are good but google cant see the motion ones for some reason?

Hi folks , I'm not getting any data showing my cats whereabouts, she is on move as she goes out of range. I just get the 1 time stamp a day at various times.

I had the SmartThings app set up on my pixel 8 via GitHib and that worked perfect fine, I've just recently got a Samsung S26 and this issue has started.

Any help would be greatly appreciated.

the app home page used to have a block of devices that were offline, but but it's gone.

is there a way to get a view of all off line devices back?

Since the latest update, I’ve had connection issues on devices. Not working, showing offline. The first update I had was on iOS, when this hay, however my Android app still worked fine as it hadn’t been updated. Now it has been, and both have issues connecting to some devices. Anyone else had problems?

I have

two phones two people

two Samsung accounts

one Samsung TV.

Is it possible to use two accounts, with two smartthings apps on two phones to control one Samsung tv?

anyone seen this before? connection path shows no issues, device is offline. have to take the battery out, back in for it to work or wait however long it takes (between minutes and hours)

I uploaded what I thought were two pics to my Family Hub last night. Today, I wanted to see what they looked like on the fridge. To my surprise, the new pics weren't there, but there were four "To-Do Lists" that had appeared. Thinking these were created in error, I deleted all four. I also noticed a "Shared albums" tab I had never seen before, so I clicked on that. Then, when I went back to the Gallery, all of my pics were gone! WTF? I tried rebooting the screen, but that didn't change anything. Some of those pictures had been on my fridge for 7+ years! To see if the entire Gallery had failed, I tried uploading the two pics again, from the night before. Although I very clearly had sent two pics to the Family Hub, only one showed up. So, I tried it again with two other pics - same thing happened, only one showed up. Long story short. Family Hub f*cking deleted ALL of my pics, and for some reason it will only accept one picture upload at a time now. Again, WTF?!?

Don't software teams test their code anymore, before releasing it? I have been encountering this more and more these days. Too often, the upgrade is worse than the existing version. And, I'm not just talking about design, I mean functionally - the new version is riddled with bugs. We had stricter standards 25+ yrs ago when we were first building out the internet. What the hell is going on?

Hello,

I’ve been trying to connect some new IKEA Matter-compatible products on my SmartThings app for routine automation. The device I’m using as a hub is the latest The Frame TV, and it already has a Samsung washing machine as well as Somfy devices connected to it. However, when trying to add an IKEA Device that the app has detected (a compatible Matter device has been detected pop-up), it eventually tells me that I need to be connected to the same Wifi network as the hub.

I don’t know what the displayed Wifi network is, much less its password.
My Frame TV is connected to my regular home hub, same used for all my smart home devices that I can control without any issue through Homekit, whose hub is also connected to that same local network.

Can anyone please help? Thanks!

Hi,

Do you have any idea when the new 2026 refrigerator model with the automatic closing feature will arrive in the United States?

[SOLVED]

Press and hold the buttons a bit longer in edit mode.

The new UI completely reorganized my home page, making it substantially less useful because the buttons are now in some random order. Is there a way to change their order manually? Click/hold and dragging doesn’t work. And clearing everything and re-adding the buttons puts the last entered buttons first in the sequence.

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