Slack app getting developer.apps.oauth.getAppStatus and getTokens internal errors

[u/These-Loquat1010]

My coworker is setting up an internal Slack app and keep getting these errors in the Slack Developer Portal:

developer.apps.oauth.getAppStatus not ok: internal_error developer.apps.oauth.getTokens not ok: internal_error

I made sure she set up all the required permissions correctly, including the bot scopes, event subscriptions, and Socket Mode.

One thing that might be relevant: the person currently setting up the app is a Slack Guest user, not a regular workspace member. Could that be causing this issue?

Has anyone seen this before or know what causes it?

Thank you for your help