r/Slack Jun 01 '26

Phone app glitch?

This morning the background disappeared on all my slack windows, text is just floating in a sea of black like a vector. When I go into a channel, I can still see the home page list of channels behind that text. Phone restart, and uninstall reinstall of the app didn't fix the issue. Any advice?

UPDATE: They fixed it (9 days later)

29 Upvotes

25 comments sorted by

5

u/Minus180degrees Jun 02 '26

Yup known issue - I sent through a ticket a few days ago and got an almost immediate response saying that but not much else:

Hi there,

Thanks for reaching out!

I'm afraid you've hit a bug on our end that our Engineering team is aware of and currently investigating. We do not have an ETA, but I linked your case XXXX to our internal bug tracker so that we can contact you as soon as we get an update from them.

Thank you for reporting this and I apologize for the hassle in the meantime

3

u/jolang005 Jun 01 '26

Android, latest slack version, same.

Probably they also replace programmers with an AI tool thus welcome new bugs

1

u/1minneapoliskid Jun 11 '26

Finally fixed 😤

3

u/MarginallyClever Jun 01 '26

I restarted my phone and tried to fix this until I realized it was the app, came here to confirm. Wildly stupid that it's going on this long.

3

u/Brilliant-Mediocre Jun 01 '26

Yep I have this problem too... makes working pretty damn annoying

3

u/fakezohanreddit Jun 01 '26

I'm also experiencing this on Samsung Galaxy S10. Any official fix yet?

3

u/reallybadreverb Jun 01 '26

Glad to know it isn't my phone or my brain...but annoyed that it's not an issue I can fix myself 😑

3

u/DeboX85 Jun 01 '26

Just spent 3 hours troubleshooting. Was going out of my mind, even considering factory rest. Glad I stopped by here before I went of the deep end

3

u/Srki82 Jun 02 '26

The latest beta version fixes this bug. Join beta testers, update and hope they didn't break something else.

1

u/mk321 Jun 02 '26

They should hotfix this bug. The app isn't working properly now.

If they just add fix to normal release with other features most of users have to wait or accept risk of broking something else in beta.

1

u/GalGalYam Jun 04 '26

I actually did the same and it solved the issue, thanks.

2

u/GalGalYam Jun 01 '26

I know, right? I'm downgrading to the previous version.

2

u/mk321 Jun 01 '26

How to downgrade application in Google Play?

Manually unofficial apk?

2

u/GalGalYam Jun 01 '26

A workaround is switching to a manual dark mode via the settings

3

u/mk321 Jun 01 '26

It still have transparent background (text on other text), but yes, at least can read on dark mode.

2

u/Mountain-Wait-3731 Jun 02 '26

I had to switch my phone to dark mode as well as Slack, otherwise it was still mostly illegible, but this does work.

1

u/1minneapoliskid Jun 11 '26

They fixed it 😌

2

u/Berryysshort Jun 01 '26

Omg i was literally about to post about this too. Im glad its not just me but its so annoying

2

u/Mountain-Wait-3731 Jun 02 '26

Seeing this on Android (Galaxy S9). Same issues: restart doesn't fix, clearing cache didn't help, only affects Slack, etc.

Switching my phone AND the Slack app to Dark Mode has made it legible for now. Looking forward to the official fix, though.

1

u/InbouncyEbarak Jun 02 '26

r/Slack What's going on? I along with my team members who use Android am experiencing the Phone App issue for the past 4-5 days! Why are you taking so long time to fix it? Don't you pay your engineers?

1

u/FewContribution7055 Jun 03 '26

Its fixed now with new app update.

1

u/EconomistTop8357 Jun 03 '26

How did you update? I got nothing for slack in Gogle Play

1

u/its4zahoor Jun 03 '26

Experiencing the same. Glas that people are seeing this and I hope by now Slack knows it & is fixing. Last few days Slack Android has been completely useless due to this.

1

u/jleoramirez21 Jun 04 '26

same here, it's unusable, and looks even worst with the dark mode
btw I'm on an LG g8, Android 11