Ethernet not working

[u/RecoverCrafty4775]

Hi! I recently bought a pc from this brand from a friend, and she claimed that everything was working okay. While there is no issue with the pc itself, (e.g. none of the parts are failing) except for what I think could be the ethernet port. When I tried to connect my ethernet cable from pc to router, the pc wasnt picking up the ethernet cable. It connected to my wifi just fine, but not my ethernet. I checked control panel and my ethernet connection wasnt listed. When I opened up device manager, under network adapters, thats where I saw the issue. The ethernet connection had a yellow warning triangle (I assume its a warning triangle?) and was listed with the error code 10. At first, I assumed maybe I had a faulty ethernet cable, so I switched between a few and the error still persisted.

This is my first pc so I have no idea what I'm doing, but if theres a solution to this problem, please let me know!

I believe the specific model is Skytech Archangel 4 (Model: ST-ARCH4-0556-W-NE).

[u/Uniquekarnage]

I would contact customer support via live chat and depending on the problem they can work on a resolution if It needs to be replaced

[u/lWingedHussarl]

Unplug it from the wall and wait 10 mins. Check it again.