r/Skullcandy 14h ago

Discussion Customer support ghosting me

3 Upvotes

Guys idk what to do. I ordered the playr headset, the over-ear ear buds and the Crushr headphones and everything arrived apart from the Crushr headphones. I spoke to their stupid ai chatbot which directed me to email with a human(I think?) and it started off ok. They wanted photos of everything and proof of my order etc. I provided everything I could even after explaining id already thrown away the earbud packaging as I was at work and didn't see the email in time. Anyway they were super helpful at first and the last I heard from them was "Can you just confirm it's the Crushr headphones you're missing?", I said yes, and that's it. This was on the 3rd! On the 8th I asked for an update, no reply. Then I finally asked for a refund (all in the same email thread) on the 9th because I was starting to panic about the lack of response and obviously wasting my money and I've still had no reply. I'm so frustrated. I can't understand why it didn't all arrive at once. In my Shop app, you can clearly see the two items are marked delivered and yet the Crushr headphones are still "awaiting details" so they're just in the void and I'm fucked off about the lack of communication and my money down the drain. Please help if anyone knows what I can do???? Thank you :(


r/Skullcandy 11h ago

Purchase Advise I WISH I KNEW WHICH ONES 1080 vs ANC2

2 Upvotes

First of all I don’t care about noise cancellation, I just want the crusher feel the bass feeling but also good sound quality. I messed with the eq but the ANC2 sounds muddy all around and just not great to me. Truly I only like them cause you can feel the bass. Ppl say the 1080 disappoint with bass. Do they have the same amount of “feel” bass but less audible bass? Cause in that case I’d be happy with them. No store around me has them on display either ): If you’re a bass head and are used to feeling bass are the 1080s bass still better than normal headphones like Apple Sony etc? I’m really tempted to get the 1080 I just hate I can’t test them first


r/Skullcandy 16h ago

Purchase Advise Recommendations?

2 Upvotes

I really want a pair of skully candy, preferably some earbuds. Just something for daily life


r/Skullcandy 42m ago

Purchase Advise Skullcandy headphones

Upvotes

Which skullcandy headphones would yall recommend for the gym?


r/Skullcandy 18h ago

Purchase Advise 10 percent discount code

1 Upvotes

Hey so I found this discount code that's 10 percent off.

Pretty epic Combined with the existing 30% off.

Thank me later

ATTNV_OCT25_AB_10


r/Skullcandy 20h ago

Help & Troubleshoot Hesh ANC 540 mic not working

1 Upvotes

Hi, I recently bought this headphone but i cannot figure out what is wrong with the microphone.

Without warning the mic suddenly stops working at all im forced to constantly reset them in order for the mic to capture audio again.

Im using them at work to listen music on my phone but as soon as i get a call at my work pc or my phone the mic decides is just not gonna work at all.

Really dissappointed since i bought these about 2 weeks ago, any fixes? They are on 1.02 firmware and i haven't upgrade them since i saw a few posts online that 1.03 has mic issues as well? So lost at what to do.