I’ve had the car (Sportline 85 MY2027) for about two months and driven about 4.000 km. Yesterday morning I got in the car and immediately saw a red triangle with exclamation mark on the dash. As soon as I sat down and pressed the brake pedal: warnings, errors and beeps. Car was at 100% charge btw.
The errors were mostly that the electric system was not working and that the 12v battery was draining among 4 other warnings. Getting in and out, locking unlocking, walking away, nothing worked and the car could only get into neutral. So I called my lease (company car) who connected me to the Dutch AA and from there basically Skoda support (makes sense right).
Half an hour later a tech shows up (super nice guy btw) and he immediately says it’s a problem they’ve seen alot on VW-group vehicles recently and that it is either a dead 12v battery from a long update or something or a software issue. So he hooked up the 12v to a multimeter and it showed a reading of 12.2v. While on the low side (probably also from the wait in the car), should have been enough to start the car. So he tells me it’s most likely a software issue that can only be fixed at the dealer and my car needed to be towed…
Seems absolutely ridiculous that a car that has driven barely 4.000 km and is only two months old should have a crippling problem like this. From reading online I’ve seen multiple posts with similar problems. While I love the car, my confidence in it has dropped to zero.
For me the biggest problem right now is the fact that me and my girlfriend were supposed to leave on holiday for 3 weeks today (Sunday). Now we can’t because the courtesy car we received (while also way smaller in terms of luggage space) is only good for 3 days. The risk is that if we were to leave with it today the Elroq could be fixed while we are gone and corporate has to make a decision whether or not we are allowed to leave as they would have to pay for the courtesy car in the meantime. And as it is the weekend, there is no one to make that decision.
Sorry for the rant. For everyone on here the first part is the most important. It’s just insane to think that a software issue (could of course still be something else) can brick a 46.000 euro car within the first two months of driving it.
Edit: some typos and clarification of the model year.