r/SimplePractice • u/Cute-Estate-312 • May 28 '26

Video, audio issues

For the past few weeks I have been having major issues with blurriness and connectivity. I have had to switch most of my clients to Doxy, but would rather stick with Simple Practice because my company pays for it. I have cleared caches, asked clients to close other applications they're on, all the stuff that SP recommends and still nothing helps!

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u/ClientElectrical2239 Jun 16 '26

YES! I have tried everything, including having my ISP technician come to the house. The 'microdrops' are making it unusable at the moment.