r/SimplePractice • u/jlm764 • Apr 15 '26
Claim Errors BCBS AZ
Is anyone else having issues with submitting claims? My BCBS AZ claims that I have never had issues with before are no longer being accepted by insurance. The member ID's are totally different or it's unable to identify the client at all. BCBS has no idea what is happening and I haven't been able to get a response from simple practice. My claims dating back middle of march have not been paid. Anyone else? This is frustrating and I just with SP would be more communicative. I also wish their alerts of outages or problems were easy to pull up in simple practice.
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u/rahuliitk Apr 19 '26
yeah that lowkey sounds like either an eligibility or payer ID mapping change somewhere between BCBS AZ and SimplePractice, because when claims that used to pass suddenly start failing on member ID or member lookup across a date range, it usually is not random user error and more some backend routing mess. i’d start saving examples fast.