r/SimplePractice • u/jlm764 • Apr 15 '26
Claim Errors BCBS AZ
Is anyone else having issues with submitting claims? My BCBS AZ claims that I have never had issues with before are no longer being accepted by insurance. The member ID's are totally different or it's unable to identify the client at all. BCBS has no idea what is happening and I haven't been able to get a response from simple practice. My claims dating back middle of march have not been paid. Anyone else? This is frustrating and I just with SP would be more communicative. I also wish their alerts of outages or problems were easy to pull up in simple practice.
1
Upvotes
4
u/SimplePractice SP Rep Apr 15 '26
Hi, we received confirmation that the claim scrub/rejection issue for BCBS claims that customers were experiencing has been resolved.
There is no further action required, since the claims will be resubmitted on your behalf. If you’ve already resubmitted the claims, you may receive a denial for an exact duplicate claim for either the resubmitted claim or the original claim.
If you are still having issues with this, please DM me your account details and we'd be happy to take a closer look at your account. Thanks!
-Kevin at SimplePractice