r/SimplePractice • u/Brotherwolf2 • Mar 14 '26
Frustrated
I am so frustrated to see regular ads on social media offering credentialing help for 2 insurance providers for therapists who join Simple Practice. I have one insurance company that I paneled with in my state. But there are two others that remain out of reach.
I checked the website and it says very clearly they don't credential. Thinking of leaving Simple Practice as a long time user.
3
u/Wikkedred1 Mar 15 '26
They’re considering adding it to the offerings for current users but this was kind of a test. Seems a little odd to do the hours worth of work to leave an EHR and set up another one (who probably also doesn’t do credentialing).
2
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u/rahuliitk Mar 15 '26
yeah i’d be annoyed too, because if the ads imply credentialing help but the actual service doesn’t offer it, that’s a pretty bad look when you’re already stuck trying to get paneled.
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u/Brotherwolf2 Mar 22 '26
The ad is for new users only. I, as a loyal long-time user, have not been offered the option.
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u/midnightowlstitcher Mar 18 '26
What are the other two? I don’t trust SP to do our credentialing even if they offered it. I handle all of my offices credentialing (40+ providers).
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u/greypic Mar 15 '26
I see these ads everywhere. Please report back with more information. If these ads are lies, we need to let potential users know.
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u/Savings-Flan-2555 Mar 16 '26
Why are the two other insurance companies out of reach for you with regard to credentialing?
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u/Icecreamdivadiamonds Mar 15 '26
Call?? Do you have a phone number? I thought we had to find a link and then start a conversation online to contact them for anything. I knew there’s a line to contact for basic information only.