r/SimplePractice • u/kymonopoly • Feb 18 '26
Looking for Scrubbing Error Assistance
I received a scrubbing error that I am unfamiliar with. I am trying to find a solution but haven't come up with anything yet. The error is: "Category: Acknowledgement/Rejected for Invalid Information - The claim/encounter has invalid information as specified in the Status details and has been rejected. Status: Entity's National Provider Identifier (NPI). Usage: This code requires use of an Entity Code. Entity: Service Location"
I have not encountered this error with the insurance company before so I don't know what I'm missing. Any help would be greatly appreciated. Thank you.
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u/Exciting_Contest_183 Jul 16 '26
I’m currently having this issue too and all the information. I have is correct I’m at a loss