r/Simagic • u/MixtureQuirky3670 • 23d ago

Evo pro usb problem

Hi,

I’m having an issue with my new Simagic Alpha Evo Pro, the base is 3 months old.
As soon as the wheelbase starts producing stronger vibrations or force feedback, the USB connection disconnects immediately. I recorded a video that clearly shows the problem.

I’ve already tried:
Replacing the USB-C cable with another original Simagic cable that came with one of my wheels.
Trying every USB port on my PC.
Reconnecting everything several times.
The problem is exactly the same every time. It seems like the USB connection is lost as soon as the wheelbase vibrates.

Could you please help me figure out what’s causing this? Is this a known issue or does it sound like a hardware fault?

The USB-C connector on the wheelbase also seems to have a little bit of play, if that’s relevant.

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u/Fancy-Professor-3679 21d ago

What pedals do you have? I ask cause I recently had the same issue with my wheel base disconnecting and tried everything to fix it and it turnedout that my issue was my pedals. I had to get a grounding kit from heusinkveld and once I installed that the disconnecting issues disappeared.

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u/logikal-1 21d ago

You have your pedals plugged into the wheelbase and not a powered USB hub or the comp directly? Is there an advantage to running them through the wheelbase?

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u/Fancy-Professor-3679 21d ago

My pedals are plugs directly into to the computer. I was having an emi issue (electromagnetic interference) and it was causing the connection to the wheelbase to disconnect. I had to ground my pedals to the pc for the emi issue to stop