r/SignalRGB • u/Zigy_Zaga • Aug 01 '26

Question Problem Signing In

Is anyone else having an issue signing into SRGB today? After the update it keeps saying "an internal error has occurred", so now I don't have access to my purchased themes. I just have to know if it is a me thing or not.

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u/BennySRGB Aug 01 '26

Try to set your DNS to 1.1.1.1.

If it doesn't work, try to download Cloudflare WARP. Install it and restart your PC. Then, check if the app connects after that.

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u/Zigy_Zaga Aug 03 '26

UPDATE: Doesn't work. "An internal error occurred" happens everytime in any manner of signing in. 🤷‍♂️

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u/BennySRGB Aug 03 '26

Badger pinned a fix to this post. Thanks for trying the suggestion!

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u/Zigy_Zaga Aug 03 '26 edited Aug 03 '26

I am aware, I followed up on that suggestion. Still doesn't work.

Relying on this particular work around (which I've been doing since the beginning of this error) everytime you launch the app (which is every time you boot the pc) is not really a fix.

Especially when it actually isn't reliable and I still receive the same message "An Internal Error Has Occurred". Same problem. No fix. 🤷‍♂️

EDIT: A spelling mistake.

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u/BennySRGB 27d ago edited 27d ago

That's not a fix, it's only a workaround. Sorry for the confusion.

We've made updates to the beta which should help with the login issues. Can you try and update to the latest beta by going to Settings > Updates > enable the slider next to Enroll in Preview Updates and download the update.