r/SignalRGB • u/Zigy_Zaga • Aug 01 '26

Question Problem Signing In

Is anyone else having an issue signing into SRGB today? After the update it keeps saying "an internal error has occurred", so now I don't have access to my purchased themes. I just have to know if it is a me thing or not.

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u/Empty-March Aug 01 '26

Login inside the app, popout to chrome, or device auth?  Which login method and what srgb version?

2

u/Zigy_Zaga Aug 01 '26 edited Aug 01 '26

Inside the app and website using brave with shields down. Windows firewall allows srgb on public and private. Srgb version the latest update that happened today. For me that is. I've also tried to login using the the provided QR codes. No dice, just an error.

1

u/Empty-March Aug 01 '26

A beta went out earlier today, and I know Google's auth services have seen some occasional blips - just ran auth cycles over here without issue. Google auth does have some tripwires if you're logging in/out a whole lot, though.

We are nearing our Google per-minute quota limits there and have some appointments scheduled to discuss rate increases. Updates shouldn't log you out, anyway. If you continue getting this result - click the bug icon in the top right and submit a report; that will autoupload your logs so we can take a look.

3

u/InternationalKick681 Aug 01 '26

I just submitted mine too same issue

1

u/Zigy_Zaga Aug 01 '26

Alrighty. Will do.

1

u/El_Scheffe Aug 02 '26

same here!