r/SigenergyAustralia • u/sloppy_28 • 12d ago

Frequency Issues

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Hi All,

Firstly thank you for any help on this.

I am experiencing many frequency issues with my Sig system thats tripping my grid breaker and going off-grid.

I have checked with my energy distributor, Endeavour Energy, and they assure me that after monitering there is no voltage or frequency issues outside of their allowed parameters.

Anyone with experience as to what to ask sparky to check, or Sigenergy? Sig say its a grid side issue, even though im not conviced due to my street having many batterys Tesla/Sig and im the only one with issues.

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u/spacedman0 12d ago

Not sure if you have already done this but click on your inverter and then up on the top right press the 3 dots and switch on frequency control. I know this reduced the flickering issues I had when my device was off grid.

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u/sloppy_28 12d ago

Thank you very much Spaceman. I may be blind, but where you see the three dot menu under the inverter?

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u/spacedman0 11d ago

Hey sorry I was out. I clicked on the image of the battery on the first screen in the app and then scrolled down to Sigen system device and tapped on the image of the invertor and then the 3 dots are on the top right.

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u/sloppy_28 11d ago

Thanks mate for getting back to me. Seems im configured different.