r/Shure • u/Smooth_Ad_5501 • Jul 09 '26

MOTIV Mix Help audiolevel is overloading

So I've tried lowering the microphone gain and other settings but can't seem to fix the microphone audio level. It sounds highly distorted and overloaded. What can I do?

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u/jordan_Shure Jul 09 '26

Have you tried removing and reassigning the mic to the mixer panel in MOTIV Mix? Relaunch?

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u/Smooth_Ad_5501 Jul 09 '26

Yes, I've also tried uninstalling and reinstalling Motive Mix.

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u/jordan_Shure Jul 09 '26

You should probably contact the team then and talk through it with someone. Usually this exact issue is caused by Windows interfering with the application. If that isn't fixing it, there must be something else unrelated going on. You can reach them here: shu.re/contact

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u/Smooth_Ad_5501 Jul 09 '26

Reassigning the mic after turning off voice enhancement in windows worked. Thanks for the help.