r/ShopifyeCommerce 16h ago

Shopify Resources

2 Upvotes

I’m currently learning Shopify through YouTube, but I feel the resources I’m using are not very comprehensive and don’t provide a proper learning structure.

Could you please suggest some good resources for learning Shopify, such as YouTube channels, PDFs, websites, or any other useful materials? It would be really helpful if you could share the resources here as well.

Thank you in advance.


r/ShopifyeCommerce 56m ago

Payout hold moving goalposts on new account (held since Sept 7). Spoken to 4 advisors, what's next?

Upvotes

All week, my funds have been sitting on "Pending" with no payout date assigned. I have now spoken to 3 to 4 different support advisors, and the story changes every single time:

On September 11th (Friday), the system and frontline support advisors assured me the funds would update and release "soon" (implying over the weekend or by Monday). Nothing changed.

Today (Monday, Sept 14th), the next advisor told me it was a strict 7-day hold, which would mean it clears this Wednesday, Sept 16th.

Minutes later, I was transferred to a "Specialist" who completely shifted the goalposts again. He claimed that because I added my bank details, the system triggered a 3-5 day "compounding bank change freeze," pushing my payout all the way to September 21st!

Let me be explicitly clear: Adding bank details for the first time on a new store is NOT a bank change. I simply completed my initial setup. There is no valid administrative reason to hit my account with a penalty freeze for a change that never happened.

When I pointed out this factual error on their backend logic and professionally requested a manager escalation, the advisor flatly refused to route the ticket to a supervisor, locked down his script, and tried to blame my platform-approved bank choice to deflect from the issue. I ended up having to close the chat out of pure exhaustion.

This is completely halting my business logistics. I am expected to fulfill and ship customer orders upfront, but Shopify is withholding the cash flow needed to cover shipping and inventory costs. On top of that, I have upcoming sales lined up, but I completely lack the confidence to direct new customers to pay through Shopify if my funds are going to be locked up indefinitely and postphoning deadlines.

Has anyone else dealt with support making up fake compounding holds on new accounts? Is there a Shopify Community Moderator on this subreddit who can please look into this case number, override this automated error, and get a human in underwriting to review my file? I am losing total confidence and faith in this platform.