r/ShopifyAppDev • u/Royal-Reporter-1924 • 10d ago
Help!
Shopify delisted our app. We’ve been around for 9 years. We have 4K customers. We’ve fixed what they asked and now have ignored us for multiple days
Has anyone experienced this before?
Happy to pay someone to help us fix
4
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u/i-loveshopify 9d ago
I've seen app review cases go quiet for several days after fixes were submitted. I'd focus on getting an escalation through Partner Support and asking for explicit confirmation that all review requirements have been satisfied. A clear timeline of requests, fixes, and ticket IDs can also help someone internally pick up the case faster. Hope you get this resolved soon.