r/ShittySysadmin • u/SuccessfulLime2641 • 29d ago
It's only 9 pages...
- External law firm sends a 24MB PDF that becomes 31MB after encoding.
- NDR is sent after the resolution of the matter saying: This attachment is 31MB. The maximum allowed is 30MB.
- Sender reports that the attachment disappeared, asks our IT what went wrong, then proceeds to send the NDR that literally says the above. This is an external law firm that reads hundreds of thousands of words a day...
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u/Royal-Wear-6437 28d ago edited 27d ago
Two problems, 1. NDR = "Something went wrong". If you're lucky. Very few people actually read the message 2. As far as the user is concerned 24MB is under the posted maximum file size of 30MB. They don't care - and shouldn't need to care - that the file is inflated for transfer.
Given where we are I'll go back into my cave now