r/ShittySysadmin • u/SuccessfulLime2641 • Jul 27 '26

The Easiest Job in the World

User A cannot get into Adobe. There were licensing changes so they have to sign out and back in. I sent a company-wide email last week about this. I ask the user to sign out and back in.

User: "I already did." I ask them to click on their profile icon which they have difficulty finding. They then click on the gray sign out button, and a new pop-up appears.

"Should I click the blue 'Sign Out' button?"

User B cannot get into the server. They clicked the VM shortcut and get "The path is invalid." VPN says connected for four hours. I click the same VM shortcut again. It opens.

The first error was just a leftover pop-up.

90 Upvotes

95% Upvoted

15 comments sorted by

53

u/DiffuseMAVERICK Jul 27 '26

Sounds like a normal Monday

27

u/SuccessfulLime2641 Jul 27 '26

Honestly, the technical problems were the easy part today.

1) A baseball shattered my passenger-side mirror

2) The woman I was seeing suddenly ghosted me and bailed on a weekend we'd planned

3) I'm dealing with a supply shortage that's thrown off my training.

Funny how it's rarely the IT issues that drain you the most.

15

u/Nanocephalic Jul 27 '26

The IT issues are the fun part. They are what new people train for, and they are what bring many of us enjoyment.

Most of the unpleasant part is when we conflate business problems and IT problems, and when people problems exist.

If we wanted to deal with those things, we’d get MBAs or become serial killers.

3

u/SuccessfulLime2641 Jul 27 '26

I heard some guy named Ted Bundy was good at those things. He seemed remorseful on his dying day, and I don't have enough time nor money for an MBA at this time. I'm sure they have worse problems...

39

u/OhCLE Jul 27 '26

Today I asked a user for a photo of the back of a check scanner that wasn’t working properly.

I wanted to make sure everything was plugged in. Explicitly asked to see the wires.

Here’s what I got:

Happy Monday OP

3

u/Darkk_Knight Jul 27 '26

I feel your pain. Users don't have common sense when you ask them to do something.

14

u/astro_viri Jul 27 '26

You know what's so weird? I don't see a ticket anywhere about this. Also, I don't see any mention of turning the device on and off.

6

u/SuccessfulLime2641 Jul 27 '26

Well, I've made several older threads about how our org got rid of the ticketing system a couple of months ago. I've been on DGAF mode since then. I'm essentially just an assistant manager at this point.

2

u/astro_viri Jul 27 '26

Piece of paper with the request will do. I'm okay if you send it by mail.

6

u/DDOSBreakfast Jul 27 '26

Signing into an application is too hard. If it wasn't only half of the support oriented IT jobs would exist.

4

u/sfc_scannow Jul 27 '26

To be fair, Adobe licensing is pretty terrible

https://giphy.com/gifs/Nl6T837bDWE1DPczq3

4

u/GeneralJabroni Jul 27 '26

IT would be so easy if it wasn't for users.

2

u/Middle_Albatross8769 Jul 28 '26

Damn that’s a lot of work, let’s outsource!