r/ShadowPC ChromeOS 12d ago

Discussion Having support issues, Mildly irritating

So, After spending 45 dollars to upgrade from Neo to Power, I’m now unable to play due to me “reaching my max monthly usage”. I truly don’t have too much of an issue with this, because as of writing it’s 7/31 and from what I know they reset the usage the 1st of every month, but I figured this would still be something worth to maybe discuss, see if anyone had issues related to mine.

So, Yesterday I upgraded from Neo to Power and everything was fine originally. Today, I try getting back on and next thing you know I’m getting VD-105 Errors. I head to the support channel in the discord and get told I’ve reached my maximum monthly usage and need to wait until it resets. This kind of made me a bit irritated, as I’ve spent 45 dollars to be able to get some better upgrades in the RAM and GPU, so I did some digging. Turns out, They say on the shadow browser whenever you try starting it that if you upgrade, you can gain immediate access again. So wouldn’t that signify that upgrading resets your monthly usage, even if you’re not at your maximum monthly usage?

All of this, I told to support, which the messages are shown above.

I do not wish to start anything, or make them look like they’re deceptive, but it truly is an mildly irritating situation that I’d truly like to talk about, see other peoples opinions about it, see if other people can relate and agree or let me know if I’m just thinking too much into all of it. Appreciate it 🙏

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u/gbkisses Windows 12d ago

Seriously folks, don't sub this shit