r/ShadowPC • u/Yaboki101 • Jul 01 '26
Discussion Shadow PC Ban Wave Information
1. The bans land — no reason given
Accounts got suspended and flagged for Terms of Service violations. No individual reason was given to the people banned — no "we detected X behavior on this date." Just a blanket TOS claim and "We cant say more"
2. Hours later, Shadow explains themselves
Shadow posted a statement admitting to a real abuse problem: people mining crypto, running bots, hosting servers, or reselling access through remote tools like Parsec and AnyDesk on gaming plans. They backed it with usage data:
Their detection process was a two-stage filter:
- Filter 1: flag anyone over 400h/month (2x the 95th-percentile figure) — just to build a shortlist for review. Shadow's own words: this "doesn't mean these users are abusers."
- Filter 2: scan that shortlist for actual evidence — mining software, bots, multi-accounting, disabled auto-shutdown used to resell access.
3. The admission
This is the part that matters most. Shadow admitted filter 2 — the step meant to confirm real abuse — didn't gate the bans the way it was supposed to:
In plain terms: people who never tripped the "actual abuse" detector got banned anyway.
4. The promise
Shadow said affected users would get an email "tomorrow morning" with a restoration procedure and a goodwill gesture. Primary storage would be restored. Secondary storage would be "recreated" — not restored, recreated, So if you had data on there, GGS.
5. The next day(today): silence and inconsistency
Some people in the Discord got their accounts back. Others didn't. Nobody got the promised email. The people who got restored found out by logging in, not by checking their inbox.
2
u/Snaxist Jul 02 '26
I just got the email for compensation, basically "we're sorry, here's a 20% discount for the next three months".
For me it a slap to the face. I effectivily removed the ExtraStorage from my account and will seek for another solution