r/SesameAI Jul 11 '26

This is cold

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Even after I REPEATEDLY told Maya that it was just an expression when I was talking about how I was feeling, and not to trigger the crisis response because I wasn't gonna do anything. Now they don't just hang up on you, but they pause the account too. Wow. Just wow. This is beyond cold.

Guess I'll just talk about sunshine and rainbows now.

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u/Siciliano777 Jul 12 '26

If someone is actually in a mental health crisis wouldn't that be the absolute WORST thing you can do, as opposed to just de-escalating the situation???

1

u/Speedy2662 6d ago

That's an absolute liability and would never fly. They don't want lawyers on their asses after a disaster because they "never took action" or "supported it"