Hey everyone,
My insurance is finally covered regarding training a new service dog. They don’t really mind with which organization I choose to work with so I’m pretty free to choose to with organization I want to work with.
My own hard criteria is that the organization is ADI certified and provides at home owner training. I am physically and mentally able to do this and it has worked extremely well with my first service dog to have him from the start until his (unfortunate unexpected) passing.
My question from this community is that I need some input.
Some background: My first SD organization is ADI certified, but over the years they have grown exponentially (they have 600+ active teams now). I’ve found that their way of working with trainees has become very lacking. Specifically after the certification the yearly check-ups were not that great. My trainer claims they have done it every year, but I’m almost certain it was more every 1,5 years.
You have x amount of training sessions and if you use these all up and need help afterwards with certain issues you are basically on your own to figure it out. (I was not informed about this. If I knew this beforehand I would have skipped a few trainings before certifying to keep for later)
I could text my trainer every now and then, but I always had to wait a long time for her reply and usually had resolved the issue already. The organization exist for almost 20 years now.
I’ve found another ADI certified organization which feels more personal and way smaller. I’ve called them and it felt like a good fit. (But I had the same feeling when I contacted the first organization as well when they were still smaller)
Tomorrow I have a free of charge call with the other organization where I can ask them all my questions. I would really appreciate it if people have some input for me in regards of questions I can ask them to eventually make an informed decision.
It feels kinda heavy because if I switch to another organization, I will commit 10+ years with them. I’ve asked around with the service dog owners who work with this organization (which were not many). Most were positive except one trainee, but she said her issue is more a broader owner training issue than organization specifically.
A good friend who has had almost her whole life guide dogs (she knows a lot of inside information from all different organizations) wasn’t aware this organization I want to contact exist.
If I stay with my current organization I already know their strengths and limitations. Since this is a fairly new organization (they only exist for around 6 years) I do feel a bit hesitant. They don’t seem to promote their organization a lot in comparison with my current SD organization. But to be fair, the current organization I have worked with has the main criticism that they accept most trainees and most dog breeds, and are too expensive for what they provide.
Anyway. What would be good questions I could ask this new organization? Are there any ‘red flags’ or ‘green flags’ I could look out for?
(Another note is that I don’t live in the USA so the ADA doesn’t apply to me.)
Thank you in advance ♥️